At Sovanza, accessible from www.sovanza.com, we prioritize your privacy. This Privacy Policy outlines the types of personal information that we collect, how we use and protect it, and your rights regarding your data.
1. Information We Collect
- Personal Information: We may collect personal details such as your name, email address, phone number, and any other information you voluntarily provide when you interact with us, such as when you fill out forms, subscribe to newsletters, or communicate with our team.
- Usage Data: Our website automatically collects certain information, including your IP address, browser type, browsing history, and device identifiers. We use cookies and similar technologies to gather this data.
- Transaction Data: If you make a purchase or engage in a financial transaction with us, we collect data related to the transaction, including payment information and billing addresses.
- Technical Data: We collect information on your interactions with our services, such as device information, system activity, hardware settings, and referring URLs.
2. How We Use Your Information
- To Provide Services: We use your personal information to deliver our products and services, process transactions, and manage your account.
- Communication: We may use your contact information to communicate with you regarding updates, offers, promotions, and other relevant information.
- Improve Our Services: Usage and technical data help us understand how our services are used, allowing us to improve functionality, content, and user experience.
- Marketing and Analytics: With your consent, we may use your information for marketing purposes, sending promotional materials, and conducting analysis to understand user behavior.
- Compliance: We use your information to comply with legal obligations, resolve disputes, and enforce our agreements.
3. Sharing Your Information
We may share your personal information in the following situations:
- Service Providers: We engage trusted third parties to perform functions on our behalf, such as payment processing, data analysis, marketing services, and hosting. These parties have access to personal information needed to perform their functions but may not use it for other purposes.
- Legal Requirements: We may disclose your information if required by law, court orders, or government regulations.
- Business Transfers: In case of a merger, acquisition, or asset sale, your personal information may be transferred as part of the business assets.
4. Your Rights
You have rights regarding the personal information we hold about you, including:
- Access and Correction: You may request access to your personal data and ask for corrections if any information is inaccurate.
- Deletion: You may request the deletion of your personal data, subject to certain legal restrictions.
- Opt-out of Marketing Communications: You can unsubscribe from our marketing emails by following the instructions in those communications.
- Data Portability: You have the right to request a copy of your data in a machine-readable format.
5. Security of Your Information
We take the security of your personal information seriously and use industry-standard measures to protect it. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience, analyze website traffic, and provide targeted advertising. You can control the use of cookies through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected personal data from a child without parental consent, we will delete that information promptly.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes via email or through a prominent notice on our website.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].