AI chatbot Services
Services
An AI chatbot is a software application that models human-like conversations using artificial intelligence, natural language processing (NLP), and machine learning. It can read, interpret, and respond to user requests in real-time across various platforms, including websites, messaging apps, and voice-driven assistants.
AI chatbots improve customer service by automating routine processes, handling inquiries efficiently, and providing instant support. This not only streamlines business operations but also increases overall customer satisfaction and engagement.
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Technologies Behind Our AI Chatbots
Our Process
How Our AI Chatbots Work
What our clients said
ai chatbots services
Types of AI Chatbots
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Customer Support Chatbots
Automate FAQs, handle complaints, and assist users 24/7. Improve customer satisfaction while reducing support costs.
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Educational & Training Bots
Deliver lessons, quizzes, or onboarding via chat. Perfect for e-learning platforms and employee training.
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Survey & Feedback Chatbots
Collect user opinions, reviews, and satisfaction scores. Useful for improving services and gaining customer insights.
ai chatbots services in the USA
Why Choose US?
Sovanza offers top-tier AI Chatbot Services, combining advanced AI capabilities with expert development. By leveraging the power of intelligent chatbots, Sovanza helps businesses automate customer interactions, streamline workflows, and provide personalized support. We deliver scalable, high-performance solutions backed by local expertise and global standards. Whether you’re building smart virtual assistants, conversational agents, or integrated chatbot systems, Sovanza ensures your AI chatbot applications are efficient, reliable, and tailored to your business needs. Our team continually optimizes chatbot performance to enhance engagement and deliver measurable results.
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Professional experience.
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150 projects successfully delivered.
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High Quality Services.
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Professional team.
ai chatbots services
Essential Features for AI Chatbot Solutions
AI chatbot services offer features like natural language processing, 24/7 availability, personalized responses, automation, and seamless integration with various platforms.
Basic
Designed to cover essential features with a focus on simplicity and functionality
- Core AI Chatbot Capabilities
- Prebuilt Chatbot Templates
- Basic NLP for Intent Recognition
- AI-Powered Auto-Responses
- Multi-Channel Support (Website, Facebook Messenger, WhatsApp*)
- 24/7 Chat Availability
- Customization & Design
- Visual Bot Builder (No-Code)
- Branding Customization (Colors, Logo, etc.)
- Simple Logic Flows & FAQs
- Up to 3 Active Chatbots
- Integrations
- Zapier, Google Sheets, Email
- Basic CRM Integration
- Webhooks (Limited)
- Usage & Limits
- Up to 2,000 Monthly User Interactions
- Email Supports
- Analytics Dashboard (Basic Metrics)
Advanced
Built for scalable, high-performance projects with advanced features.
- Advanced AI Chatbot Capabilities
- Dynamic Responses using GPT (OpenAI, Cohere, Claude)
- Dynamic Responses using GPT (OpenAI, Cohere, Claude)
- Contextual Conversations with Memory
- Multi-Language Support (Up to 15 Languages)
- Smart Lead Qualification & Routing
- Unlimited Chatbots
- Customization & Smart Logic
- Conditional Flows & Dynamic Data Handling
- Integrate with Internal APIs, CRMs (Salesforce, HubSpot, etc.)
- Personalized User Experience (Name, Preferences, etc.)
- Custom Scripts & Intents
- Omnichannel Integration
- Website, WhatsApp, Facebook, Instagram, Telegram
- Email, SMS & In-App Chat Support
- AI Chat Widget with Human Handoff Option
- Usage & Support
- Up to 50,000 Monthly User Interactions
- Advanced Analytics & Reporting
- Priority Support (Email & Live Chat)
- Dedicated Onboarding Support
Enterprise
Tailored for large, fully customized solutions with advanced security and infrastructure.
- Advanced AI Chatbot Capabilities
- Dynamic Responses using GPT (OpenAI, Cohere, Claude)
- Contextual Conversations with Memory
- Multi-Language Support (Up to 15 Languages)
- Smart Lead Qualification & Routing
- Unlimited Chatbots
- Customization & Smart Logic
- Conditional Flows & Dynamic Data Handling
- Integrate with Internal APIs, CRMs (Salesforce, HubSpot, etc.)
- Personalized User Experience (Name, Preferences, etc.
- Custom Scripts & Intents
- Omnichannel Integration
- Website, WhatsApp, Facebook, Instagram, Telegram
- Email, SMS & In-App Chat Support
- AI Chat Widget with Human Handoff Option
- Usage & Support
- Up to 50,000 Monthly User Interactions
- Advanced Analytics & Reporting
- Priority Support (Email & Live Chat)
- Dedicated Onboarding Support
Frequently Asked Questions
FAQs
Can’t find what you’re looking for? don’t hesitate to reach out!
An AI chatbot is a software program that employs artificial intelligence, natural language processing, and machine learning to participate in real-time discussions and answer intelligently across multiple devices.
AI chatbots benefit organizations in customer service, e-commerce, healthcare, finance, and education by streamlining operations and enhancing customer service.
Sovanza’s AI chatbots provide tailored real-time engagements, 24/7 availability, scalable assistance, and cost-effectiveness. They also offer data-based analysis and effortlessly interface with a variety of platforms, improving customer engagement and simplifying procedures.
Yes, Sovanza’s AI chatbots are highly scalable and can handle increasing customer interactions as your business grows, ensuring constant, consistent, and efficient support.
By automating routine tasks and providing instant responses, Sovanza’s AI chatbots free up human agents for more complex issues, optimizing resource use.
Awards & Recognition
We are proud to be recognized for our excellence by important publications around the world.
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